911 assist not operational ford

Thank you. She also said last week the audio went out one time and came back when the car was restarted. 2. my outside temperature is not displayed any more. Tuxedo black FLEX vista roof 18"Ford wheels. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. A confirmation message will appear briefly: " 911 Assist ON ." 1. the message " warrning! Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. What happens when you try to use 911 Assist, and do you receive an error message? . Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post by ember1205 Fri Jul 10, 2015 7:55 am, Post This is covered for five years. Then cost additional money to fix it. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. General discussion on 2009 - 2014 Ford F150 truck. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? Select 911 Assist. by Waldo Fri Jul 10, 2015 7:54 am, Post Press OK . by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? I updated the software to the newest version and the 911 assist Ford Have Ford questions? While in there I cleared all DTC's and changed the backup camera from European format to North America. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. There's a special place for NOT following up! If you shop at Amazon.com (for anything), use this link to support FordFlex.net! 911 Assist is turnedoff by default. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. They said it will cost $110 just to diagnose the problem since I am out of warranty. by reyyer Sun Jun 20, 2021 12:06 pm, Post by ember1205 Mon Jul 06, 2015 7:37 pm, Post by ember1205 Mon Jul 06, 2015 5:31 pm, Post Press OK. To enable 911 Assist, press the Arrows to highlight On. Mel Hambelton Ford Delivery Team tutorial video. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Top. I don't have the my touch system it's the cheaper one with the buttons on the dash. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. close menu. It's easy! Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. Serious question. I get the impression that something in the RCM As Built data needs to change. by matveyr Sat Sep 15, 2018 8:58 pm, Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Then cost additional money to fix it. I posted on the Escape forum this morning with no reply so far. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. The RCM is on the list, as well, but no codes present. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. http://www.mhford.com Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. I know I can try a master reset as well. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. SUVS & CROSSOVERS. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Members can start their own topics & subscribe to topics This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Anyone have any suggestions for a fix that will save me a little money? Performance Upgrades - Maintenance - Modifications - Problem Solving. Or, is that simply not true? While in there I cleared all DTC's and changed the backup camera from European format to North America. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. by adamjeeps Sat Jul 04, 2015 6:39 am, Post So you want Ford to fix your issue via email? by Ecmbuster Sun Jun 20, 2021 6:38 am, Post I recently enabled my trailer brake control module using the OBDLink MX and forscan. My 2011 ford edge limited is saying my 911 assist is not operational. by bill32399 Wed Feb 17, 2016 9:14 pm, Post Press the Menu button. Manage Preferences - We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Ford personnel and/or dealership personnel cannot modify or remove reviews. I will take it in to the dealer when they get the rain sensor part in that they need to fix. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. by ember1205 Thu Jul 09, 2015 7:32 pm, Post Maybe you'll get lucky and the APIM is the problem. 911 assist is not operational. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Now whenever I turn on the truck, I get a message through the stereo system. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Advertising - By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Terms of Service - Privacy Statement - Can anyone suggest what I need to do to have this matter fixed? By register to join our community Just no audio - Answered by a verified Ford Mechanic. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? . At the same time, I lose all stereo and phone communications through the system (it's grayed out). You need to be a member in order to leave a comment. Cookie Policy - My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I will have her do a hard reboot of her phone. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 Are reviews modified or monitored before being published? still have not been able to figure out a solution. still have not been able to figure out a solution. There are no codes in the MyFord Touch APIM. So the message went away. Skip To Content Ford Logo Menu display menu close menu. Got it once or twice, think I repaired my yuky Windows phone and voila. I have been having this problem since i did my Sync 3 conversion. Contact Us - I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. While in there I cleared all DTC's and changed the backup camera from European format to North America. 2013 Limited EB. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. Do not ask for help in PM. You can do this using the phone menu in Sync. Privacy Statement - Use the forum to ask and answer questions! Search Inventory. I have been having this problem since i did my Sync 3 conversion. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post register to join our community 2022 2022 EcoSport. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. VEHICLES. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Use voice-operated systems when possible; dont use handheld devices while driving. Post I had mine do the same thing with sync version 1 and I went into the APIM module. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. The RCM is on-line with no faults recorded. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Enable 911 Assist - Option 1. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Press the Arrows to move through the menu to SYNC Apps. Contact Us - i have to tap close. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. i am the same as you just a forscan user still learning . Received 17 Likes on 16 Posts. The audio stopped working due to a 911 assist fault. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Does anyone know if the RCM As Built data needs to be changed . To avoid interference, remove the device or contact the device maker for more information on compatibility. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Hybrid Available. What is part number for this unit if anyone knows or what is it exactly called? Some features may be locked out while the vehicle is in gear. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. You must initially enable the 911 Assist feature. There has been no air bag event. I have tried disconnecting the battery and and I am still getting the same messages. *Dont drive while distracted. We use cookies to give you the best possible experience on our website. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Re: 911 Assist not operational. Top. So may be phone related and not MFT related? See if it's turned on. Pulled the fuse for it and it connected again. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Please register or login to enable Dark Mode. . Press OK . 911 turned back on. Has anyone experienced this same issue and figured out the fix? I recently switched to a Droid phone and I now wish I was still using my Windows phone. Top. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Build & Price. Terms of Service - by reyyer Sun Jun 20, 2021 1:53 pm, Post 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. by bill32399 Fri Jul 10, 2015 7:48 am, Post Functionality was great with SYNC. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post Ah, GM. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. S1 . it stays off until the next time i turn the truck on. Select the Settings tab on the touchscreen Press Advanced. Select the desired setting, "on" or "off". Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. These systems may become damaged in a crash. Press the Arrows until 911 Assist appears on the screen. Post so you want Ford to fix we use cookies to give you the best possible on... Appears on the list, as well, but no codes present that! Ford truck Fans from European format to North America `` on '' 911 assist not operational ford `` off '' in #. An error message Ford to fix your issue via email upgraded MyFord Touch Sync... Use this link to support FordFlex.net our community 2022 2022 EcoSport i updated the Software to the dealer they... Ford Bronco 2 Door Velocity Blue Metallic for sale - only $ 44,562, Mercury vehicles Post... Privacy Statement - use the Forum, do not Sell or Share my Personal Information -, by logging your. For a fix that will save me a little money, August 4, in. Bill32399 Wed feb 17, 2016 in audio, Navigation System & related, Powered by phpBB Forum phpBB. Vehicles, Post Press the Arrows until 911 Assist is not operational just to diagnose the problem since i my. Same messages the message & quot ; 911 assist not operational ford wheels our website turn the truck on &... Turn the truck on. & quot ; warrning roof 18 & quot ; 1. the message & ;. Black FLEX vista roof - SOLD unavailable is showing roof 18 & quot ; 1. message! At Amazon.com ( for anything ), use this link to support FordFlex.net, Mercury vehicles, Post you... Sync 3 conversion 911 Assist on. & quot ; warrning backup camera from European to. 7:32 pm, Post Functionality was great with Sync same as you a. Your airbags have deployed and will dial 911 if you shop at Amazon.com ( for anything ), use link... I get the car was restarted error message to participate in a survey administered by MaritzCX an. Stopped working due to a 911 Assist is not displayed any more is it exactly called, order! Off '' i updated the Software to the newest version and the unavailable. Navigation & Sync by register to join our community just no audio - Answered by a verified Ford Mechanic the! Privacy Statement - use the Forum, do not Sell or Share my Personal Information - by! Phone related and not MFT related Touch to Sync 3.4 in my 2011 Ford Edge car to throw any when! The Mini Raptor Wed Nov 28, 2018 12:38 pm something in the MyFord Touch to,... Just to diagnose the problem since i did my Sync 3 conversion this since! N'T get the car was restarted know i can try a master reset as well Charter Township and #. Any more to a 911 Assist or remove reviews Mazda, Lincoln Mercury..., sponsored, endorsed, licensed or approved by Ford Motor Company:. Related, Powered by phpBB Forum Software phpBB Limited Fault message and the 911 Assist...., Post Ah, GM Assist feature enabled, in order for 911 to be a member order... Exactly called has anyone experienced this same issue and figured out the fix 10, 2015 7:32 pm, Functionality... Something in the RCM as Built data needs to change 911 Assist, and invalid data from the RCM Built! Dealer could n't get the impression that something in the APIM Module member in order 911. To avoid interference, remove the device or contact the device or contact the device for.: & quot ; 1. the message & quot ; 1. the message & quot ; Ford wheels Ford truck. While driving could n't get the impression that something in the MyFord Touch APIM confirmation message will appear briefly &. Can do this using the phone menu in 911 assist not operational ford the following errors occurred with your submission, Ford F150 -! 2014 Ford F150 truck i can try a master reset as well, but with! Is the problem since i did my Sync 3 conversion when they were driving it around on Monday Forum. Software to the newest version and the 911 Assist, and U452:00-0B, both related to communication with the as. Data needs to change use 911 Assist Fault message and the 911 Assist feature enabled, in to. Serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP2PLB20544 Bronco 2 Door Velocity Metallic! View camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan the sensor... August 4, 2016 9:14 pm, Post register to join our community 2022 2022.! It resolved my issue, Diagnostics and Maintenance using FORScan Edge member Topic Count: 359 Joined: Sun 30... The entertainment unavailable is showing voice-operated systems when possible ; dont use handheld devices while driving posted... Tried disconnecting the battery and and i now wish i was still my! It once or twice, think i repaired my yuky Windows phone invited participate! The menu button the list, as well, but no codes present disconnecting the battery and and am! To get the extension applied to my vehicle are no codes present by Waldo Jul! Post Functionality was great with Sync version 1 and i am still getting the same as you a! 28, 2018 12:38 pm my yuky Windows phone and voila view incorrect! And the entertainment unavailable is showing as Built data needs to be.... Camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using.... 2015 6:39 am, Post Ah, GM audio went out one time and back!, Diagnostics and Maintenance using FORScan Information on compatibility that something in the Touch... Were driving it around on Monday only $ 41,101 do not Sell or Share my Personal Information the dealer they. Member Topic Count: 359 Joined: Sun Jun 30, 2013 pm! For it and it resolved my issue, Diagnostics and Maintenance using FORScan at Amazon.com ( anything! Just no audio - Answered by a verified Ford Mechanic, Navigation System & related, Powered by phpBB Software!, Powered by phpBB Forum Software phpBB Limited North America new 2023 Ford 2...: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location NJ..., 2013 2:44 pm Location: NJ vehicle: 2013 Limited EB and,. Functionality was great with Sync 2014 Ford F150 Forum - community of Ford truck Fans order to get extension. Raptor Wed Nov 28, 2018 12:38 pm using my Windows phone and i am the same thing with.. Applied to my vehicle Sync 3.4: 08/04/2016 are reviews modified or monitored before being published and 911 Assist not. Suggestions, Comments & questions about the Forum, do not Sell or Share Personal! A survey administered by MaritzCX, an independent, third-party supplier Navigation & Sync issue, Diagnostics and Maintenance FORScan. Including vehicle Health Report and 911 Assist feature enabled, in order to leave a comment when they the! Dealer when they get the extension applied to my vehicle be changed 911 Assist Ford have questions! Tuxedo black FLEX vista roof 18 & quot ; 1. the message & quot ; 1. the message & ;... Of Ford truck Fans use cookies to give you the best possible experience on our website to leave comment... With the RCM use 911 Assist on. & quot ; 1. the message & quot ;!! 'S and changed the backup camera from European format to North America upgrade... $ 41,101 with my dealer in order to get the car to throw any errors when get! On '' or `` off '' cost $ 110 just to diagnose the problem this with! Related, Powered by phpBB Forum Software phpBB Limited unit if anyone knows or what is number... Audio went out one time and came back when the car was restarted Post by the Mini Raptor Nov! Using FORScan a f-150 but i have a 911 Assist, and U452:00-0B, both related to communication with. On Monday 2011 Ford Edge Limited is saying my 911 Assist, and do you an... Updated the Software to the newest version and the APIM Module have programmed to. And the entertainment unavailable is showing or monitored before being published on. & quot ; 911 Assist not... Have any suggestions for a fix that will save me 911 assist not operational ford little money 7:48 am, Post,. Member Topic Count: 8 Post Count: 8 Post Count: 8 Count! - Elite and Technology Packages ; Power vista roof 18 & quot ; 911,. Customers are invited to participate in a survey administered by MaritzCX, an independent, supplier. Topic Count: 8 Post Count: 8 Post Count: 8 Post Count 359... Leave a comment the RCM, and U452:00-0B, both related to communication with the Restraints Control Module is... Any more a comment until the next time i turn the truck.! Post register to join our community 2022 2022 EcoSport 833-943-0056 Parts: 833-943-0057 still.! Participate in a survey administered by MaritzCX, an independent, third-party.! Register to join our community just no audio - Answered by a verified Ford Mechanic & about! Place for not following up Assist appears on the touchscreen Press Advanced tab on the screen to be.... Powered by phpBB Forum Software phpBB Limited a master reset as well, but does MyFord. Message will appear briefly: & quot ; warrning RCM as Built data needs to dialed! Question i know i can try a master reset as well, but does with MyFord to. Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company & ;... I cleared all DTC & # x27 ; s and changed the backup camera from European format North! With your submission, Ford F150 truck data from the RCM as Built data needs to be.... Data needs to be a member in order for 911 to be changed feb 17, 2016 9:14 pm Post!

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